Coverart for item
The Resource Leadership communication : how leaders communicate and how communicators lead in today's global enterprise, E. Bruce Harrison and Judith Mühlberg, (electronic resource)

Leadership communication : how leaders communicate and how communicators lead in today's global enterprise, E. Bruce Harrison and Judith Mühlberg, (electronic resource)

Label
Leadership communication : how leaders communicate and how communicators lead in today's global enterprise
Title
Leadership communication
Title remainder
how leaders communicate and how communicators lead in today's global enterprise
Statement of responsibility
E. Bruce Harrison and Judith Mühlberg
Creator
Contributor
Subject
Language
eng
Summary
  • The quality of leadership in any organization--business, social, military, and government--is enhanced or limited by the quality of its leadership communication. The authors of this book, both of whom are experienced in the practice and study of enterprise communication, assert that leadership is given force by strategic communication that produces results required in competitive conditions. For the professional in enterprise communication, this brings into focus two questions: (1) What is the relevance of communication in the leadership process of reaching best achievable outcomes (BAOs)? and (2) How does the primary communication professional attain expert influence and success in a leadership position? This book provides insights and guidance on functioning at the highest levels of the corporate communications profession. This function by an individual identified in many companies as the chief communication officer (CCO) has risen in importance in free-enterprise economies, coincident with the evolution of social media, journalism, data analytics, government engagement, change management, and other factors shaping enterprise strategies and success. The book examines the enterprise CCO at three levels: the communicator rising toward, or newly positioned in responsibility for, enterprise communication; the CCO as a collaborator in leadership with others (chief executive and chief financial officer are examples of those with whom leadership communication is structured and driven); and the developed, influential communication chief dealing with missions, strategies, and the execution of enterprise vision. A detailed guidance is given on information flow that takes advantage of stakeholder perception management and the productive, enabled employee culture. Crisis communication in modern contexts is explained, with emphasis on precrisis intelligence gathering through social conversation analysis, and procedures for crisis communication management are drawn from cases provided by CCOs in author interviews and lectures in the authors' graduate classes at Georgetown University
  • Annotation:
Member of
Cataloging source
CaBNVSL
http://library.link/vocab/creatorName
Harrison, E. Bruce
Dewey number
658.45
LC call number
HF5718
LC item number
.H275 2014
http://library.link/vocab/relatedWorkOrContributorName
Mühlberg, Judith
Series statement
Public relations collection,
http://library.link/vocab/subjectName
  • Business communication
  • Leadership
Summary expansion
My graduate students like this book's real-world focus on public relations as a strategic role in the C-suite. -Ron Culp, professional director, Public Relations former Senior Vice President, Chief Communication Officer, Sears Leadership in Communication is a cogent, bright, easily readable definition of what corporate communicators do. More than that, it's an uncommonly careful look at how strategic communication defines, drives, and creates value for a commercial enterprise-its employees, its owners, and those whom they serve. -James S. O'Rourke, IV, PhD, Professor of Management, Mendoza College of Business, University of Notre Dame The quality of leadership in any organization-business, social, military, and government-is enhanced or limited by the quality of its leadership communication. The authors assert that leadership is given force by strategic communication that produces results required in competitive conditions. For the professional in enterprise communication, this brings into focus two questions: What is the relevance of communication in the leadership process of reaching best achievable outcomes (BAOs)? And, how does the primary communication professional attain expert in uence and success in a leadership position? This book provides insights and guidance on functioning at the highest levels of the corpo rate communications profession
Label
Leadership communication : how leaders communicate and how communicators lead in today's global enterprise, E. Bruce Harrison and Judith Mühlberg, (electronic resource)
Instantiates
Publication
Note
Part of: 2014 digital library
Bibliography note
Includes bibliographical references (pages 263-275) and index
Contents
Part I. The new model CCO: grasping the opportunity -- 1. What's in it for you? -- 2. Leadership is communication -- 3. Leadership traits -- 4. How communicators lead in the C-suite -- 5. Influence: replacing and reasserting "control" -- Part II. The influential CCO: skills and competence -- 6. Listening: where communication begins -- 7. Culture: understanding and influencing -- 8. CEO letter: leadership's cardinal communication -- 9. Language and presentation -- 10. Limits: corporate governance -- Part III. The working CCO: leadership in context -- 11. Crisis basics: "Topic A bad news" and the CCO -- 12. Crisis communication strategies and execution -- 13. Pre-crisis intelligence: SEC risk factors -- 14. Sustainable business communication: financial, social, and civic -- 15. Continuing the trustworthy deal -- References -- Index
Control code
OCM1bookssj0001548373
Dimensions
unknown
Edition
First edition.
Extent
1 online resource (xv, 282 pages)
Governing access note
License restrictions may limit access
Isbn
9781606498088
Specific material designation
remote
System control number
(WaSeSS)ssj0001548373
System details
  • Mode of access: World Wide Web
  • System requirements: Adobe Acrobat reader
Label
Leadership communication : how leaders communicate and how communicators lead in today's global enterprise, E. Bruce Harrison and Judith Mühlberg, (electronic resource)
Publication
Note
Part of: 2014 digital library
Bibliography note
Includes bibliographical references (pages 263-275) and index
Contents
Part I. The new model CCO: grasping the opportunity -- 1. What's in it for you? -- 2. Leadership is communication -- 3. Leadership traits -- 4. How communicators lead in the C-suite -- 5. Influence: replacing and reasserting "control" -- Part II. The influential CCO: skills and competence -- 6. Listening: where communication begins -- 7. Culture: understanding and influencing -- 8. CEO letter: leadership's cardinal communication -- 9. Language and presentation -- 10. Limits: corporate governance -- Part III. The working CCO: leadership in context -- 11. Crisis basics: "Topic A bad news" and the CCO -- 12. Crisis communication strategies and execution -- 13. Pre-crisis intelligence: SEC risk factors -- 14. Sustainable business communication: financial, social, and civic -- 15. Continuing the trustworthy deal -- References -- Index
Control code
OCM1bookssj0001548373
Dimensions
unknown
Edition
First edition.
Extent
1 online resource (xv, 282 pages)
Governing access note
License restrictions may limit access
Isbn
9781606498088
Specific material designation
remote
System control number
(WaSeSS)ssj0001548373
System details
  • Mode of access: World Wide Web
  • System requirements: Adobe Acrobat reader

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