The Resource How to manage the IT helpdesk : a guide for user support and call centre managers, Noel Bruton, (electronic resource)
How to manage the IT helpdesk : a guide for user support and call centre managers, Noel Bruton, (electronic resource)
Resource Information
The item How to manage the IT helpdesk : a guide for user support and call centre managers, Noel Bruton, (electronic resource) represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of Missouri-Kansas City Libraries.This item is available to borrow from 3 library branches.
Resource Information
The item How to manage the IT helpdesk : a guide for user support and call centre managers, Noel Bruton, (electronic resource) represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of Missouri-Kansas City Libraries.
This item is available to borrow from 3 library branches.
- Edition
- 2nd ed.
- Extent
- xxiv, 347 pages
- Note
- Previous ed. published as: Effective user support. London : McGraw-Hill, 1995. First published as "How to manage the IT helpdesk" in 1997
- Isbn
- 9780585454740
- Label
- How to manage the IT helpdesk : a guide for user support and call centre managers
- Title
- How to manage the IT helpdesk
- Title remainder
- a guide for user support and call centre managers
- Statement of responsibility
- Noel Bruton
- Creator
- xFID03nmaI8
- Language
- eng
- Cataloging source
- N$T
- http://library.link/vocab/creatorDate
- 1955-
- http://library.link/vocab/creatorName
- Bruton, Noel
- Dewey number
- 658.4/038
- Illustrations
- illustrations
- Index
- index present
- LC call number
- HD30.2
- LC item number
- .B78 2002eb
- Literary form
- non fiction
- Nature of contents
-
- dictionaries
- bibliography
- http://library.link/vocab/relatedWorkOrContributorDate
- 1955-
- http://library.link/vocab/relatedWorkOrContributorName
-
- Bruton, Noel
- NetLibrary, Inc
- Series statement
- Computer weekly professional series
- http://library.link/vocab/subjectName
-
- Information technology
- Customer services
- Label
- How to manage the IT helpdesk : a guide for user support and call centre managers, Noel Bruton, (electronic resource)
- Note
- Previous ed. published as: Effective user support. London : McGraw-Hill, 1995. First published as "How to manage the IT helpdesk" in 1997
- Bibliography note
- Includes bibliographical references and index
- Carrier category
- online resource
- Carrier category code
-
- cr
- Carrier MARC source
- rdacarrier
- Color
- multicolored
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Control code
- 52598464
- Dimensions
- 25 cm
- Dimensions
- unknown
- Edition
- 2nd ed.
- Extent
- xxiv, 347 pages
- Form of item
- electronic
- Isbn
- 9780585454740
- Isbn Type
- (electronic bk.)
- Media category
- computer
- Media MARC source
- rdamedia
- Media type code
-
- c
- Other physical details
- illustrations
- Reproduction note
- Electronic reproduction.
- Specific material designation
- remote
- Label
- How to manage the IT helpdesk : a guide for user support and call centre managers, Noel Bruton, (electronic resource)
- Note
- Previous ed. published as: Effective user support. London : McGraw-Hill, 1995. First published as "How to manage the IT helpdesk" in 1997
- Bibliography note
- Includes bibliographical references and index
- Carrier category
- online resource
- Carrier category code
-
- cr
- Carrier MARC source
- rdacarrier
- Color
- multicolored
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Control code
- 52598464
- Dimensions
- 25 cm
- Dimensions
- unknown
- Edition
- 2nd ed.
- Extent
- xxiv, 347 pages
- Form of item
- electronic
- Isbn
- 9780585454740
- Isbn Type
- (electronic bk.)
- Media category
- computer
- Media MARC source
- rdamedia
- Media type code
-
- c
- Other physical details
- illustrations
- Reproduction note
- Electronic reproduction.
- Specific material designation
- remote
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.umkc.edu/portal/How-to-manage-the-IT-helpdesk--a-guide-for-user/6g6whKrcygY/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.umkc.edu/portal/How-to-manage-the-IT-helpdesk--a-guide-for-user/6g6whKrcygY/">How to manage the IT helpdesk : a guide for user support and call centre managers, Noel Bruton, (electronic resource)</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.umkc.edu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.umkc.edu/">University of Missouri-Kansas City Libraries</a></span></span></span></span></div>
