Coverart for item
The Resource How to manage the IT helpdesk : a guide for user support and call centre managers, Noel Bruton, (electronic resource)

How to manage the IT helpdesk : a guide for user support and call centre managers, Noel Bruton, (electronic resource)

Label
How to manage the IT helpdesk : a guide for user support and call centre managers
Title
How to manage the IT helpdesk
Title remainder
a guide for user support and call centre managers
Statement of responsibility
Noel Bruton
Creator
xFID03nmaI8
Contributor
Subject
Genre
Language
eng
Member of
Cataloging source
N$T
http://library.link/vocab/creatorDate
1955-
http://library.link/vocab/creatorName
Bruton, Noel
Dewey number
658.4/038
Illustrations
illustrations
Index
index present
LC call number
HD30.2
LC item number
.B78 2002eb
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorDate
1955-
http://library.link/vocab/relatedWorkOrContributorName
  • Bruton, Noel
  • NetLibrary, Inc
Series statement
Computer weekly professional series
http://library.link/vocab/subjectName
  • Information technology
  • Customer services
Label
How to manage the IT helpdesk : a guide for user support and call centre managers, Noel Bruton, (electronic resource)
Instantiates
Publication
Note
Previous ed. published as: Effective user support. London : McGraw-Hill, 1995. First published as "How to manage the IT helpdesk" in 1997
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
52598464
Dimensions
25 cm
Dimensions
unknown
Edition
2nd ed.
Extent
xxiv, 347 pages
Form of item
electronic
Isbn
9780585454740
Isbn Type
(electronic bk.)
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
Reproduction note
Electronic reproduction.
Specific material designation
remote
Label
How to manage the IT helpdesk : a guide for user support and call centre managers, Noel Bruton, (electronic resource)
Publication
Note
Previous ed. published as: Effective user support. London : McGraw-Hill, 1995. First published as "How to manage the IT helpdesk" in 1997
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
52598464
Dimensions
25 cm
Dimensions
unknown
Edition
2nd ed.
Extent
xxiv, 347 pages
Form of item
electronic
Isbn
9780585454740
Isbn Type
(electronic bk.)
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
Reproduction note
Electronic reproduction.
Specific material designation
remote

Library Locations

    • UMKCBorrow it
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      39.083418 -94.575323
    • Leon E. Bloch Law LibraryBorrow it
      500 E. 52nd Street, Kansas City, MO, 64110, US
      39.032488 -94.581967
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