The Resource Federal contact centers : mechanism for sharing metrics and oversight practices along with improved data needed : report to congressional requesters, (electronic resource)

Federal contact centers : mechanism for sharing metrics and oversight practices along with improved data needed : report to congressional requesters, (electronic resource)

Label
Federal contact centers : mechanism for sharing metrics and oversight practices along with improved data needed : report to congressional requesters
Title
Federal contact centers
Title remainder
mechanism for sharing metrics and oversight practices along with improved data needed : report to congressional requesters
Title variation
Mechanism for sharing metrics and oversight practices along with improved data needed
Creator
Subject
Genre
Language
eng
Cataloging source
GPO
Government publication
federal national government publication
Index
no index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://bibfra.me/vocab/lite/organizationName
United States
http://library.link/vocab/subjectName
  • Call centers
  • Information services
  • Government contractors
  • Performance technology
Label
Federal contact centers : mechanism for sharing metrics and oversight practices along with improved data needed : report to congressional requesters, (electronic resource)
Instantiates
Publication
Note
  • Title from title screen (viewed on Apr. 3, 2006)
  • "February 2006."
  • Paper version available from: U.S. Government Accountability Office, 441 G St., NW, Rm. LM, Washington, D.C. 20548
  • "GAO-06-270."
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
mixed
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
66902112
Dimensions
unknown
Extent
ii, 40 pages
Form of item
electronic
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
digital, PDF file.
Specific material designation
remote
System control number
(GPO)99188847
System details
Mode of access: Internet from GPO Access web site. Address as of 4/3/06: http://frwebgate.access.gpo.gov/cgi-bin/getdoc.cgi?dbname=gao&docid=f:d06270.pdf; current access available via PURL
Label
Federal contact centers : mechanism for sharing metrics and oversight practices along with improved data needed : report to congressional requesters, (electronic resource)
Publication
Note
  • Title from title screen (viewed on Apr. 3, 2006)
  • "February 2006."
  • Paper version available from: U.S. Government Accountability Office, 441 G St., NW, Rm. LM, Washington, D.C. 20548
  • "GAO-06-270."
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
mixed
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
66902112
Dimensions
unknown
Extent
ii, 40 pages
Form of item
electronic
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
digital, PDF file.
Specific material designation
remote
System control number
(GPO)99188847
System details
Mode of access: Internet from GPO Access web site. Address as of 4/3/06: http://frwebgate.access.gpo.gov/cgi-bin/getdoc.cgi?dbname=gao&docid=f:d06270.pdf; current access available via PURL

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