The Resource Communication and sensemaking during the exit phase of socialization, by Stephanie R. Klatzke, (electronic resource)

Communication and sensemaking during the exit phase of socialization, by Stephanie R. Klatzke, (electronic resource)

Label
Communication and sensemaking during the exit phase of socialization
Title
Communication and sensemaking during the exit phase of socialization
Statement of responsibility
by Stephanie R. Klatzke
Creator
Contributor
Thesis advisor
Subject
Genre
Language
eng
Summary
This study examined communication during the three phases of exit: preannouncement, announcement/actual exit, and post-exit. Data from both interviews and questionnaires were collected from employees who had voluntarily left jobs. Results showed that during preannouncement, potential leavers communicate about a number of topics and employ specific communicative strategies; these may act as signals or cues of the impending exit. Leavers discuss exit with family, friends, potential employers, bosses, coworkers and customers. Leavers make sense of their decision throughout the preannouncement period, which is triggered by their initial decision to leave. Through sensemaking, people create accounts for why they leaving. These accounts are presented to others during the announcement process of exit. Leavers announce their exit in phases, telling their inner circle first, then providing the formal announcement, followed by a period of spreading the word that can extend well past a person's physical exit from the organization. Leavers are motivated to provide accounts by the desire to save face, justify their exit, and explain the reasons for their exit. Leavers use a variety of strategies to amend their accounts, vary accounts based on the target, and consider account plausibility more important than accuracy. Finally, communication during the post-exit period is characterized by a reduction in frequency and a general shift to more personal oriented topics
Cataloging source
MUU
http://library.link/vocab/creatorName
Klatzke, Stephanie R
Degree
Ph. D.
Dissertation year
2008.
Granting institution
University of Missouri-Columbia
Index
no index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
  • theses
http://library.link/vocab/relatedWorkOrContributorName
Kramer, Michael W.
http://library.link/vocab/subjectName
  • Communication in personnel management
  • Communication
Target audience
specialized
Label
Communication and sensemaking during the exit phase of socialization, by Stephanie R. Klatzke, (electronic resource)
Instantiates
Publication
Note
  • The entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file
  • Title from title screen of research.pdf file (viewed on June 9, 2009)
  • Vita
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
black and white
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
378731526
Dimensions
unknown
Form of item
electronic
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Specific material designation
remote
System control number
(OCoLC)378731526
System details
Mode of access: World Wide Web
Label
Communication and sensemaking during the exit phase of socialization, by Stephanie R. Klatzke, (electronic resource)
Publication
Note
  • The entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file
  • Title from title screen of research.pdf file (viewed on June 9, 2009)
  • Vita
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
black and white
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
378731526
Dimensions
unknown
Form of item
electronic
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Specific material designation
remote
System control number
(OCoLC)378731526
System details
Mode of access: World Wide Web

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